In compliance with its legal obligations, Giliana SA informs that it has established the following email address as the official channel for complaints:
denuncias@giliana.pt
The purpose of this channel is to ensure a safe, confidential and accessible means for employees, service providers, suppliers, among others, to report improper or illegal conduct or violations of legal or regulatory standards applicable to the company's policies.
Complaints will be managed rigorously, guaranteeing the confidentiality of the complainant's identity, the secrecy of the content of the complaint and compliance with all legal deadlines and procedures, including protection against possible acts of retaliation.
For more information on the complainant's rights and how the complaints channel works, please consult our internal regulations or contact us directly via the e-mail address above.
Giliana SA reinforces its commitment to integrity, transparency and compliance with legislation.